For most of them, their mates do not have the same desire.
Sometimes, the other spouse is "madly in love" with someone else and wants a divorce. Other times, the other person has felt controlled and dominated for so long that all they can think of is getting away as far and as fast as possible.
The reasons vary, but most often, the situation with those who call is that he or she desperately wishes to save the marriage but the other partner does not.
From our experience with hundreds of thousands of couples, we want to help.